Hiring of Consultant to conduct Customer Satisfaction Survey Druk Holding & Investments Ltd Being processed


Procurement Category: Services

Dzongkhag/Location: Thimphu

Goods/Services/Work Type: Consulting Services

Procurement Method: Open Tendering

Annual Procurement Plan: 2024

Bidding Process: Single Stage Bidding - Double Envelope

Contact Details: Kinley Bidha (17755447, kinleybidha@dhi.bt) and Kinley Gyem (17787782, kinleygyem@dhi.bt)

Status: Being processed


Bidding Details

Submission Date: June 13 2024, 11:00 AM

Opening Date: June 13 2024, 10:36 AM

Prebid Date: None

Prebid Place: None

Earnest Money Deposit Details

EMD Type: Lumpsum

EMD Value: Nu. 40,000.00/-

Evaluation Details

Technical Evaluation: 60%

Financial Evaluation: 40%

Minimum Technical Score Required: 70.0

Agency Documents


Sl Document Link
1 Bid Document Download
2 Addendum No. 1 Download
3 Addendum No. 2 Download
4 Addendum No. 3 Download
Document Prerequisites For Participation


Sl Document
32 Financial Form 1: Summary of Costs
33 Financial Form 2: Breakdown of Costs
34 Financial Form 3: Breakdown of Remuneration
53 Tax Clearance
56 Technical Form 1: Bid Submission Form
57 Technical Form 2: Company Profile and Work Experience
58 Technical Form 3: Methodology and Approach
59 Technical Form 4: Team Composition and Task Assignment
60 Technical Form 5: Work Schedule and Personnel Schedule
61 Technical Form 6: Integrity Pact Statement
72 Trade License
Tender Items(BOQ/BOM)


Sl Item Code Item Name,
Additional Description/Specifications
UoM Qty
1 SW00670 The overall cost for conducting the Customer Satisfaction Survey, no 1
Amendment Details


Sl ID Date Details Remarks
1 TAM24050012 May 20 2024, 10:28 AM Notification changed from None to None Addendum No. 1 is issued. Please check Sl. 2 under Agency Documents.
2 TAM24050013 May 20 2024, 11:49 AM Notification changed from None to None Addendum No. 2 is issued. Please refer serial no. 3 under Agency Documents.
3 TAM24050022 May 29 2024, 06:15 PM Notification changed from None to None Addendum No. 3 is issued. Please check serial no. 4 under Agency Documents.
4 TAM24060008 June 13 2024, 10:31 AM Submission Date changed from 2024-06-03 12:30:00 to 2024-06-13 10:32:00 This amendment is made for the update of EMD
5 TAM24060009 June 13 2024, 10:37 AM Opening Date changed from 2024-06-03 14:30:00 to 2024-06-13 10:36:00 This amendment is made to update the EMD
6 TAM24060010 June 13 2024, 10:38 AM Submission Date changed from 2024-06-13 10:32:00 to 2024-06-13 10:39:00 -
7 TAM24060011 June 13 2024, 10:46 AM Submission Date changed from 2024-06-13 10:39:00 to 2024-06-13 11:00:00 Amended
8 TAM24060012 June 13 2024, 11:02 AM Financial Opening Date changed from None to 2024-06-13 12:30:00 Amend